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HP Recommended
Microsoft Windows 11

laptop hm omen 16 - keyboard, touchpad and the screen does not work. EXTERNAL keyboard, mouse and the monitor works fine.

1 REPLY 1
HP Recommended

Hi @adimalo,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

If you are facing issues with your unit, I recommend you run hardware diagnostics and see how it goes. Click here

 

If that does not help, I recommend you contact phone support. 

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.