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HP Recommended
Microsoft Windows 11

Hello. 

 

Please help

 

I am trying to get my laptop to sense connection to other monitor. I need to work on a bigger screen. 

 

I update my software

I uninstall and reinstall display adapter

 

I have another laptop, same brand and set up. Picks up another monitor just fine so I know it is not the wire or the docking station. 

 

It is this laptop

 

 

 

3 REPLIES 3
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@ismnguyen84 wrote:

I have another laptop, same brand and set up. Picks up another monitor just fine so I know it is not the wire or the docking station. 


@ismnguyen84 

 

Then what is your machine and your docking station ?

 

Regards.

BH
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docking station i am using, I got from amazon called Mokin  9 in 1. it has USB-C HUB to dual DP + HDMI + usb3

 

I used the DP to connect my laptop to monitor

 

ismnguyen84_0-1678218100146.png

this is the laptop I have using window 11 and i believe this an 8th generation 

HP Recommended

@ismnguyen84 

 

What is your 14-cd1xxx machine ?  Please use the following way to find out:

 

                 How to Find Your HP Laptop Model Number

 

Regards.

BH
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