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HP Recommended
HP Laptop PC 15s-fq2000
Microsoft Windows 11

Hi I have a brand new HP Laptop 15s-fq2000 and straight out of the box the display screen has pastel type colours.

 

I have tried colour recalibration and all windows 11 options

 

Anybody got ideas. 

Thanks

1 REPLY 1
HP Recommended

Hello @Snowy_42 

 

Sorry to hear that you are having problems ... 

 

To help you I need to know the product number (p/n) of your notebook !

 

You will find this information on the back of your notebook printed in small alphanumeric letters.

The product number (p/n) is legally allowed information, just about the computer, no sensitive data.

It is allowed to post in public, no problem.

 

or

 

press [winkey] + r

( run command )

msinfo32

copy / paste the System SKU value

msinfo32msinfo32

 

Please report your results

 

best regards

---

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Thank you very much

             ⌨️

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