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‎11-30-2022 07:21 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

low resolution 1440 x 576 when I connected HP laptop G8 with Samsung 55 Tv by an HDMI cable.

How can I get a high resolution?

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-01-2022 11:34 AM

HP Recommended

@Oss-team 

 

Please check your TV setup. In many cases you need to tell your TV you are using a special HDMI port for a computer.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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3 REPLIES 3

‎11-30-2022 11:40 AM

HP Recommended

@Oss-team 

 

What is your HP laptop G8 ? What is its HDMI version ? Please get a better cable (HDMI 2.0 or above) first.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎12-01-2022 01:45 AM

HP Recommended

thanks for your replay

my laptop is HP EliteBook 830 G8 core I7, HDMI version 2.1 also uses good quality HDMI cable

I already update the  display driver but I don't know why the resolution is low when I connect to a big screen 

 

 

 

1 person found this reply helpful
Was this reply helpful? Yes No

‎12-01-2022 11:34 AM

HP Recommended

@Oss-team 

 

Please check your TV setup. In many cases you need to tell your TV you are using a special HDMI port for a computer.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
Was this reply helpful? Yes No
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