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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Re: monitor malfunction

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07-18-2018 03:18 PM
I have an HP 25es 25-inch Display that developed a bad screen problem less than one month after going out of warranty. Here's a photo of how the screen looks. Is there anything that can be done to repair or replace this? Thanks!!
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07-18-2018 06:23 PM
If it truly is out-of-warranty, it probably would cost more (parts & labour) to try to fix than it would to purchase a replacement.
Please don't shoot the messenger.
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07-18-2018 06:23 PM
If it truly is out-of-warranty, it probably would cost more (parts & labour) to try to fix than it would to purchase a replacement.
Please don't shoot the messenger.
-----------
Welcome to this forum.
Please click the purple/white "Thumbs Up" icon for every response that is helpful.
Also, please click "Accept As Solution" for the best response.
07-21-2018 01:16 PM
Before you "responsibly recycle" the monitor, can you try connecting it to a (borrowed? friend's?) laptop, to see if it works with some other computer? That would narrow the problem to your computer and/or its video.