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HP Recommended
Example: Pavi[Personal Information Removed]lion 6530
Microsoft Windows 10 (64-bit)

mouse pointer is flickering and jumping to top LEFT corner,sometimes problem gone automatically but after few minutes it comes.Due to penedemic lockdown it study through my laptop but it distrubs me a lot.please help me .if i click anywhere on the screen then the cursior automatic goes to top left corner and when i roll page it automatic goes on top page and while typing the cursior automatic goes to intial potion.please try to resolve my problem.

3 REPLIES 3
HP Recommended

@ABIDBRO

 

I reviewed your post and I understand that the mouse cursor is jumping around.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

When was the last time the computer was working fine?

 

Meanwhile, I recommend you uninstall the touchpad driver from the device manager and then download and install it from the below link.

 

https://support.hp.com/in-en/drivers

 

  1. Type "Device Manager" into the search field to open the device manager console.
  2. Expand the node that represents the type of device that you want to uninstall, right-click the device entry, and click Uninstall.
  3. On the Confirm Device Removal dialog box, click OK to start the uninstall process.
  4. When the uninstall process is complete, remove the device.

NOTE: On the Confirm Device Removal dialog box, click the Delete the driver software for this device option to delete the driver package that was used for the device.

 

If you continue facing the issue then disable the touchpad and test.

 

Here is how it is done.

 

Open Device Manager expand Mice and other pointing devices.

If you see some Touchpad entry, right-click on it and select Disable.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

HP Recommended

not working

HP Recommended

@ABIDBRO

 

I recommend you perform a system restore back to the date when everything was working fine on the computer.

 

Refer to the below link for detailed steps.

 

https://support.hp.com/in-en/document/c03327545

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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