mt laptop touchpad not working after update

[Yash186]

I have updated my laptop last night since than my laptop touchpad is not working ,i have tried everything what should i do.

[Kuroi_Kenshi · Accepted solution]

Hi @Yash186,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Restart Your Laptop

• Sometimes, simply restarting the device can resolve update-related issues. Try restarting your laptop to see if the touchpad starts working again.

Enable Touchpad

• Ensure that the touchpad is enabled. You can do this by:
  • Pressing the F5 or Fn + F5 key (or another function key with a touchpad icon) as different models have different keys to toggle the touchpad on/off.
  • Going to Settings > Devices > Touchpad to check if the touchpad is enabled.

Update Touchpad Driver

• Open Device Manager: Right-click the Start button and select Device Manager.
• Expand "Mice and other pointing devices".
• Right-click on the touchpad device (usually an entry with "Synaptics" or "Elan" in the name) and select Update driver.
• Choose Search automatically for updated driver software to see if Windows can find a better driver.

Reinstall the Touchpad Driver

• In Device Manager, right-click your touchpad device and select Uninstall device. Confirm any prompts.
• Restart your laptop. The touchpad driver should automatically be reinstalled.

HP Support Assistant

• Use the HP Support Assistant to detect and install the latest drivers automatically. You can download the HP Support Assistant from HP's official website.

Check for Windows Updates

• Go to Settings > Update & Security > Windows Update and see if there are additional updates available that might resolve the issue.

Perform System Restore

• If none of the above works, you might consider performing a system restore to revert your system to a point before the update was installed.
• Search for "System Restore" in the Windows search bar and follow the prompts to select a restore point.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,