my curser doesn’t show up on my screen anymore, even after restarting my hp pavilion 360

[shan111]

my curser doesn’t show up on my screen anymore, even after restarting or shutting down my hp pavilion 360

its been doing this on and off for a week but now it won’t work at all

[Nal_NR]

Hi @shan111,

Welcome to the HP Support Community. 

I'd like to help!

To be able to answer you effectively, we need some information.

Are you using a touchpad or an external mouse?

Try holding the CTRL key and check if that gets the cursor back, if it doesn't help, try the below steps:

Update the Mouse Driver to Fix the Missing Cursor in Windows 10
Since there's no mouse pointer and the mouse is not working, you can only process updating mouse driver with the keyboard:

1. Press Windows + R keys altogether to bring out the Run box.
2. Type devmgmt.msc and then hit Enter to open Device Manager.
mouse-cursor-disappearing-on-windows-10.png

3. Press Tab to switch to devices list.
4. Use arrow keys to scroll down to Mice and other pointing devices and use the right arrow key to expand it.

no-mouse-cursor-in-windows-10.png

5. Use the down arrow key to select your mouse device.
6. Press Shift + F10 open the context menu.
mouse-pointer-disappeared.png

7. Choose Update driver with arrow keys and hit Enter.
8. Follow the on-screen installation instructions to finish the updates and then check whether the lost cursor or mouse not working issue persists on your Windows 10 laptop or desktop PC.

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!