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Message 1 of 2
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my display screen has two dots and horizontal lines ,due to the ALT button on keyboard .

HP Recommended
HP laptop 14s-dk0093AU
Microsoft Windows 10 (64-bit)

So whenever i use a back wallpaper or a window i can easily see some display problem which is coused by contraction of ALT button and display ,whenever i turn my noebook OFF. I HAVE BOUGHT ADDITIONAL DAMAGE PROTECTION warranty . please help

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@mukuldhiman47

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please check in the BIOS and let know if you see those lines and dots

 

Keep me posted

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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