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HP Recommended

I have a HP G62. My font keeps changing size when going on Gmail and Facebook. I have to fix it manually several times a day

11 REPLIES 11
HP Recommended

I have just purchased an HP 15 Touchscreen two days ago AND IT IS DRIVING ME MAD

 

As I am typing a document, the font is continually minimising to the smallest font possible AND the screen splits into two and four.   Additionally, my e-mails now will only type in the most enormous font - say 40 so that I am only able to see one line of typing on a screen.   Whilst all this is happening, my toolbar has not altered at all and still features my Font Size 11 that I always use.

 

 

 

HP Recommended

Hi lindaniss,

 

That is a very odd issue that you are experiencing. I will be happy to assist you but I need some additional information. What program are you using to type the document? What email program are you using? What is your operating system? What is your product number?

 

Find your product number on a notebook:

 

http://support.hp.com/us-en/document/c00033108

 

Finding your OS:

 

http://windows.microsoft.com/en-CA/windows/which-operating-system

 

Thank you,

 

 

Please click “Accept as Solution ” if you feel my post solved your issue.

Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!



Thank you,

BHK6


I work on behalf of HP
HP Recommended

I find that the size changes when my fingers on my left hand rest above the left click button.  The little 4 arrow thing that sizes flashes on for a split second and size goes crazy.  Computer repairman says he has never heard of such a problem .  I am getting a wireless mouse and see if that changes the problem. 

HP Recommended

I just got the hp 15 for Christmas and it is doing the same thing.  And I have a wireless mouse.  It is very annoying.  Plus my screen will start scrolling as I am typing. (It just did it as I am typing this)   Extremely annoying!!

HP Recommended

Seems there are several people having the same problem with this HP 15.

HP Recommended

@cat-johnston

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here

I worked for HP.
HP Recommended

@rensan 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
here
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here .

I worked for HP.
HP Recommended

I also have an HP 15 which does the same thing. It is extremely frustrating!! Model # 15-f111dx

HP Recommended

I have an HP Stream and it keeps changing font size without prompting when I use the touchpad.  Is there a way that I can fix the font size so it doesn't change on it's own?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.