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- my hp 15s laptops brightness bar is always on screen and aut...

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09-21-2024 02:10 AM
i own a hp 15s eq 2182 au . its 1 and half years old .now the problem is my hp 15s laptops brightness bar is always on screen and automaticlly lowers my brightness. how can i solve it please help me.
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Accepted Solutions
09-23-2024 11:17 AM
Hi @Gahos,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you are facing a brightness bar with your HP 15s eq 2182 au. Not to worry I will help you to get a resolution to resolve the issue.
Here are a few steps you can try to resolve the problem with your brightness bar:
Check the Keyboard: Make sure the brightness function keys (usually labeled with a sun icon) are not stuck or being pressed unintentionally.
Update Display Drivers:
- Right-click on the Start menu and select "Device Manager."
- Expand the "Display adapters" section, right-click your graphics driver, and choose "Update driver."
- Follow the prompts to search for updates.
Adjust Settings in Windows:
- Go to Settings > System > Display.
- Check if there's an option for "Change brightness automatically when lighting changes" and toggle it off if it's enabled.
Disable Adaptive Brightness:
- Go to Control Panel > Hardware and Sound > Power Options.
- Click on "Change plan settings" next to your selected plan.
- Click on "Change advanced power settings."
- Expand "Display" and then "Enable adaptive brightness." Set both "On battery" and "Plugged in" to "Off."
Run HP Support Assistant:
- Open HP Support Assistant from your Start menu and check for any updates or issues it might find.
Check for Malware: Run a full system scan using Windows Defender or any trusted antivirus software to ensure there's no malware affecting your system.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.
09-23-2024 11:17 AM
Hi @Gahos,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you are facing a brightness bar with your HP 15s eq 2182 au. Not to worry I will help you to get a resolution to resolve the issue.
Here are a few steps you can try to resolve the problem with your brightness bar:
Check the Keyboard: Make sure the brightness function keys (usually labeled with a sun icon) are not stuck or being pressed unintentionally.
Update Display Drivers:
- Right-click on the Start menu and select "Device Manager."
- Expand the "Display adapters" section, right-click your graphics driver, and choose "Update driver."
- Follow the prompts to search for updates.
Adjust Settings in Windows:
- Go to Settings > System > Display.
- Check if there's an option for "Change brightness automatically when lighting changes" and toggle it off if it's enabled.
Disable Adaptive Brightness:
- Go to Control Panel > Hardware and Sound > Power Options.
- Click on "Change plan settings" next to your selected plan.
- Click on "Change advanced power settings."
- Expand "Display" and then "Enable adaptive brightness." Set both "On battery" and "Plugged in" to "Off."
Run HP Support Assistant:
- Open HP Support Assistant from your Start menu and check for any updates or issues it might find.
Check for Malware: Run a full system scan using Windows Defender or any trusted antivirus software to ensure there's no malware affecting your system.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.