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HP ENVY 13-ay1000 x360 Convertible PC (3T487AV)

my computer will randomly starting doing the touchscreen tapping around the bottom left hand corner without me touching my computer screen, forcing me to fully restart my computer to start its usage again, it has been doing this for months at this point and is incredibly frustrating to deal with, please reply fast, and thank you if you do.

1 REPLY 1
HP Recommended

Hi @ebony_ssss ,

 

Welcome to the HP Support Community.

 

I'd like to help!

 

This could be a hardware issue. I recommend you run hardware diagnostics. Click here

 

Also, try updating Bios and graphics. Click here

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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