my hp icon is missing how do I recover it?

[JohnnyTrumpet]

how do i ihstall ad icon for my 3400 hp

[Raj_05]

Hi @JohnnyTrumpet,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To recover the missing HP icon for your HP ENVY 4500 e-All-in-One Printer and install an icon for your HP 3400 series printer, follow these steps.

For HP ENVY 4500 e-All-in-One Printer

Check Printer Status:

• Ensure that the printer is powered on and connected to the network (Wi-Fi or USB).

Restart Devices:

• Restart your printer and your computer to refresh the connection.

Reinstall HP Software:

• Download the HP Smart app:
  • Go to the HP Smart app page.
  • Download and install the HP Smart app for your operating system.
• Add Your Printer:
  • Open the HP Smart app.
  • Click on the plus sign (+) to add a printer.
  • Follow the prompts to connect your printer. This should restore the HP icon.

Check System Tray (Windows):

• If you are using Windows, right-click on the taskbar, select "Task Manager," then navigate to the "Startup" tab to check if the HP software is enabled.

Create a Desktop Shortcut:

• Navigate to the HP Smart app in your applications.
• Right-click on it and select "Create shortcut" to have quick access on your desktop.

[Raj_05]

For HP 3400 Series Printer

Install HP Software:

• Visit the HP Software and Driver Downloads page.
• Search for your HP 3400 printer model and download the appropriate software for your operating system.

Follow Installation Instructions:

• Run the downloaded software and follow the installation prompts.
• During installation, the software should create an icon on your desktop.

Add Printer to HP Smart:

• If you have the HP Smart app installed, open it and click on the plus sign (+) to add your HP 3400 series printer.

Create Desktop Shortcut:

• Similar to the ENVY printer, you can create a shortcut to the HP Smart app for easier access.

Note:

• Update Drivers: Make sure your printer drivers are up to date. You can find the latest drivers on the HP support site.
• Check Firewall/Security Settings: Sometimes security settings can block access to printer software. Ensure that HP software is allowed through your firewall.
• Use HP Print and Scan Doctor: This tool can help diagnose and fix printing issues. You can download it from the HP support site.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support