my laptop (HP Pavilion x360 - 14-cd0055tx) touchpad scrolling and windows not working proper

[Krishna140]

my laptop (HP Pavilion x360 - 14-cd0055tx) touchpad scrolling and windows not working proper

[Kuroi_Kenshi]

Hi @Krishna140,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Access Touchpad Settings:

• Select the Search icon in the taskbar, type touchpad settings in the search box, and press enter.
• Choose the appropriate setting to adjust touchpad sensitivities and gestures.
• Select Start, select Settings, select Bluetooth & devices, and then select Touchpad.
• Using an external mouse, click the Touchpad button.
• If you are not using an external mouse, press the Tab key repeatedly until the pointer rests on the Touchpad button, then press the spacebar to select it.

1. Enable Gesture Control:
   • Go to the myHP app.
   • Select PC Device, and then select Touchpad.
   • Turn on Enable gesture control.
2. Update Touchpad Driver:
   • Open Device Manager by selecting the Search icon in the taskbar, typing device manager in the search box, and selecting the Device Manager app.
   • Locate the touchpad device under the list of input devices.
   • Right-click the touchpad device and select Update driver.
   • Follow the on-screen instructions to update the driver.
3. Check for System Updates:
   • Right-click on the Start button, then select Apps and Features.
   • Ensure your Windows and device drivers are up-to-date by checking for updates in Windows Update settings.
4. Reinstall Touchpad Driver:
   • In Device Manager, right-click the touchpad device and select Uninstall.
   • Restart your laptop. Windows should automatically reinstall the touchpad driver.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,