my laptop is hp victus i want to enabe the touch screen but it is not available in the device manage

[VICTUSdeeps123]

my laptop is hp victus i want to enabe the touch screen but it is not available in the device manage

[Kuroi_Kenshi]

Hi @VICTUSdeeps123,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Verify Touch Screen Capability:

• First, confirm that your specific model is designed with a touch screen. You can check the product specifications or manual that came with your laptop, or visit the HP website product support page for your model.

Check for Windows Updates:

• Ensure your system is up-to-date with the latest Windows updates. Updates often contain essential drivers and fixes.
• Go to Settings > Update & Security > Windows Update and check for updates.

Install HP Support Assistant:

• Use the HP Support Assistant to detect and install necessary drivers. This tool is designed to manage updates and device support for HP products.
• If it's not pre-installed, download and install it from the HP Support Assistant page.

Device Manager Troubleshooting:

• Open Device Manager by right-clicking on the Start menu and selecting “Device Manager.”
• Check if there’s a section for "Human Interface Devices," then look for "HID-compliant touch screen."
• If missing or there’s a yellow warning icon, right-click and select "Update driver."

Reboot the System:

• Sometimes a simple restart can resolve issues where devices don’t appear in the Device Manager.

Check BIOS Settings:

• Enter the BIOS setup (usually by pressing F10 during startup) and check if there’s any setting relating to enabling/disabling the touch screen.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,