my laptop screen got freezed, pink blurry lines appear, force shutdown

[productname]

HP 15.6 inch Laptop PC 15-e2000 (2J4V9AV)

[William78872]

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@productname RTasks wrote:

HP 15.6 inch Laptop PC 15-e2000 (2J4V9AV)

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This problem could be caused by various factors, such as hardware failure, software conflicts, CPU overheating, or cable problems. To fix it, you can try the following solutions:

- Update your graphics drivers, as outdated or corrupted drivers can cause display issues. You can do this by going to Device Manager, expanding the Display Adapters section, right-clicking your video card, and choosing Update Driver.
- Replace the faulty ribbon cable, as a damaged or loose cable can affect the signal transmission between the motherboard and the screen. You can do this by opening your laptop case, disconnecting the old cable, and connecting a new one.
- Monitor the CPU temperature, as an overheating CPU can cause system instability and screen glitches. You can do this by using a software tool like HWMonitor or SpeedFan or checking the BIOS settings.
- Change the screen resolution and refresh rate, as sometimes a mismatched or incompatible setting can cause screen artifacts. You can do this by going to Settings, System, and Display, and choosing a different resolution and refresh rate.

I hope this helps you to fix your laptop screen problem. If you need more assistance, please let me know. 😊