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‎09-02-2022 11:07 AM - edited ‎09-02-2022 11:08 AM

HP Recommended
Product: HP Pavilion 14 Laptop PC 14-dv2000 (4Z018AV)
Operating System: Microsoft Windows 11

Recently I bought this laptop but this laptop screen doesn't produce a true color. If the true color is purple it shows blue and red is shown as pale orange. I have done all the driver updates and color calibrations but it doesn't worked.

I went to the service Centre but they don't have any idea of this issue.

more importantly this things happening only on hp laptops.

I already owned a another laptop pavilion g6 which I bought 2011 it produces a true color exactly but my new one doesn't, here hp shows their inability to produce the quality products.

 

Category:
1 REPLY 1

‎09-02-2022 02:32 PM

HP Recommended

Hello @PetchimuthuN 

Sorry to hear that you are having problems ... I would like to help you.

@PetchimuthuN wrote:

...I went to the service Centre but they don't have any idea of this issue.

 

Really ?

 

Please send (1) screenshot and (2) picture of color problem to evaluate.

 

Kind regards

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