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My PC had parallel lines on the screen after I dropped it by accident, and the lines' intensity increased when I pressed the bottom corner of the screen.

1 REPLY 1
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@souvik37, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your PC screen showing faded horizontal lines! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

It looks like the parallel lines might be due to internal damage from the drop, especially since the intensity increases when you press on the bottom corner. This usually points to a problem with the display connection or potential damage to the LCD itself.

 

Here are a few things you can try to narrow down the cause:

  1. Restart the Laptop – Sometimes a simple reboot can help reset any display glitches.
  2. Check for External Display Issues – If you have an external monitor, try connecting your laptop to it. If the display looks fine on the external screen, the issue is likely with the laptop’s screen itself rather than the graphics card.
  3. Gently Check for Pressure Points – Since the lines change when you press the corner, avoid applying any pressure to that area. If the display improves when you slightly adjust the angle of the screen, the cable connecting the display might be loose or damaged.

If none of these help or the issue persists, it may be best to have the screen inspected or replaced by an authorized technician. Let me know how it goes — happy to help if you need more guidance!  

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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