my screen has tiny red spot. not visible if screen is white, it only show if the green is dark/black

[allyn16]

i just noticed this tiny red spot on my screen. it is not visible on light colors or if the screen is white, it only shows if the screen is black or dark. just bought it last May 7. it's been 22 days and yet there's this tiny red spot and i rarely use this laptop

[sandytechy20]

@allyn16 

Welcome to the HP support community

I understand that there is a red spot on your notebook screen, I am glad to assist you.

If you haven't, Please try an alternate monitor to understand if this is either a hardware or a software failure, 

if the issue does not appear on the alternate monitor, you may need to replace the display assembly on your computer, 

if the issue appears on the alternate monitor/TV as well, re-install the graphics card drivers & update it from the official HP Website: Click here 

If you don’t have an alternate monitor, I recommend checking if the issue appears on the BIOS screen (restart the computer and tap on F10 to access BIOS) 

If the issue does not appear in BIOS, reinstall the graphics card drivers & update BIOS using the above link, 
If it does, you may need to replace the LCD/Repair the computer and this might require one on one interaction to fix the issue, 

I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers