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HP Recommended
HP ProBook 6550b Notebook PC
Microsoft Windows 10 (64-bit)

I need  new  driver for web camera on hp probook 6550b notebook pc  for windows 10 64 bit

3 REPLIES 3
HP Recommended

HI.

 

Provide us the DEV ID and VEN ID of the device administrator, Login to, Control Panel, System, Device Manager, if it has a yellow symbol, right click on the device, properties, details ... copy and attach the hardware ID.

 

Regards.

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HP Recommended

Hi:

 

HP does not support that model for W10.

 

The only suggestion I can offer, would be to try the W10 universal webcam driver from the 6570b, and hope that works.

 

This package contains an HP Universal Camera Driver to support the integrated webcams for supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71853.exe

HP Recommended
Hp universal camera driver.
REALTEK
Driver date 6/11/15
Driver version 6.3.9600.11105
Hardware ID USB/VID_05c8&pid_0403&rev_0106&mi_00

Usb/vid_05c8&pid_0403&mi_00
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