numeric keypad fault

[Magic_Dave]

My numeric keypad has stopped working other than the number 5 when logged in to Windows. Logging in is fine (I have a 4 number PIN to log in and they work then) it's only when in Windows it stops working. It's not the numlock button I checked!! Any thoughts?

[The_Fossette · Accepted solution]

@Magic_Dave,

Welcome to the HP Support Community!

I recommend you turn off the filter keys and check if it helps.

Here is how it is done.

1. Open the Control Panel and change the view to Large icons, and then click Ease of Access Center.
2. Scroll down to the Explore all settings section, then click Make the keyboard easier to use.
3. In the window that shows up, uncheck the boxes for “Turn on Sticky Keys” and “Turn on Filter Keys” to turn off the Sticky / Filter Keys features.

If you continue facing the issue, then uninstall the keyboard driver from device manager and then restart the computer and check.

Here is how it is done.

Select "Device Manager" from the pane on the left. Expand the Keyboards section, right-click on the keyboard you want to repair and choose "Uninstall." Click the

Windows "Start" button and select "Restart." When your computer boots up,

Windows will detect your keyboard and install the driver.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[Magic_Dave]

Re installing the keyboard driver fixed it, thanks

[The_Fossette]

@Magic_Dave,

Perfect, I am really glad to hear that!

If any other questions arise, please feel free to write back to me.

Cheers!