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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎11-30-2021 12:46 PM

HP Recommended
Product: Hp 15-cs 1000tx
Operating System: Microsoft Windows 10 (64-bit)

Recently I installed the SSD and installed windows 10 64 bit  version 21h2 where the graphic card Nvidia was not getting detected on checking further found out it was due to some drivers "other devices"

 

tempsnip.png

 

what can  be done here
please help that will be a great help.

Category:
1 REPLY 1

‎11-30-2021 01:41 PM

HP Recommended

Hi:

 

The first device should have been installed by the Realtek audio driver.

 

https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104010.exe

 

The second device can be installed by one of these two drivers...

 

https://ftp.hp.com/pub/softpaq/sp100001-100500/sp100438.exe

 

or

 

https://ftp.hp.com/pub/softpaq/sp98501-99000/sp98741.exe

 

The PCI device usually needs this driver...

 

https://ftp.hp.com/pub/softpaq/sp106001-106500/sp106026.exe 

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