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‎08-15-2018 12:45 PM

HP Recommended

@ZiadT,

Thanks for the reply,

 

I suggest you to perform a system recovery using the recovery manager using this link: https://support.hp.com/in-en/document/c04758961

 

You can also purchase the recovery media using this link: https://support.hp.com/in-en/document/bph07143 

 

If the issue persists, I have sent you a private message, for more details that cannot be shared in a public post.

Can you please check your inbox on the forums page for the private message.

 

Have a great day!

Raj1788
I am an HP Employee 

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