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kaylih
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Message 1 of 2
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problems connecting

HP Recommended
notebook

When I plugged in the hdmi cord to my tv and laptop a few days ago my screen extended over to the tv, today I went to connect them and my laptop is not detecting the tv, I have tried several different things. I even plugged in a different brand laptop and it worked perfectly fine, but my hp notebook laptop will not work but it did a couple days ago

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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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@kaylih

 

I reviewed your post and I understand that the TV is not getting detected on the laptop when connected via HDMI.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the product number of your computer?

 

Meanwhile, I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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