replacement retaining screws for laptop screen

[JimmyJock1]

lost the screws for retaining the screen on 

HP ENVY Sleekbook 6-1126sa

where can I purchase some more? think they are philips m 2.0 * 2.0 ?

I am in the u.k.

[Jeet_singh · Accepted solution]

Hi @JimmyJock1,

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I came across your post and wanted to assist you. I understand one of the screws on your laptop is missing and you are unable to put the screw back in so you need the part number for the broken part.

Did you remove the screw by yourself or did the screw come by itself?

As you mentioned you are unable to put the screw back into your PC, I did go through the Maintenance and Service guide of your notebook and found that there is a screw kit which is available.

For more details, please follow this link: http://h10032.www1.hp.com/ctg/Manual/c03282148 Go To Chapter 3. Illustrated parts catalog and then scroll down to Miscellaneous part and there you would be a part number for Screw kit which is 

690348-001

You could replace the part on your own, use the HP Parts surfer to identify the part: Click here & order it via the HP Parts store (Click here) or simply Contact HP for setting up a repair service via phone support.

HP Technical Support can be reached by clicking on the following link: http://h22207.www2.hp.com/us-en/?openCLC=true

(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.

(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.

(3) Once completed click the 'Show Options' icon on the bottom right.

(4) Lastly, scroll down to the bottom of the page and select 'Get the phone number.' A case number and phone number will now populate for you.

If you have any troubles, let me know and I will do my best to help!

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts,

mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,