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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
HP ENVY x360 Serial: **bleep** Product: 4S180EA

The laptop screen has been badly cracked in the corner. 

 

How much would a replacement screen cost?

 

Serial: [personal info removed]

Product: 4S180EA

4 REPLIES 4
HP Recommended

Hi @GlenRichardson,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Alden4
HP Support

Raj_05
HP Support Community Moderator
HP Recommended

Hi, 

 

Your generic copy & paste response is disappointing; please specify a compatible product. 

 

Many thanks for considering my request.

HP Recommended

Hi @GlenRichardson,

 

I am sorry for the inconvenience and the trouble you had to go through.

The support here is limited and this issue might require one-on-one interaction to fix it.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a great day ahead!

 

Irwin6

HP Support

 

Irfan_06-Moderator
I am an HP Employee

HP Recommended

Hi Irwin, 

 

Please can you provide a response in line with previous colleagues - here is an example of an expected helpful response from Visruth with 4,491 likes... HP Envy x360 screen replacement - HP Support Community - 7038386 You have 51 likes.. If your response is not a generic canned response and is helpful I will give you 1 additional "like" 

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