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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎02-02-2025 06:13 PM

HP Recommended

hi, i have a HP 17-cn2083dx  model laptop, my screen had recently broke and i was wondering what the part number would be for me to replace the screen. my research has sent me to the following link :  https://www.ebay.com/itm/276700560744

 

i believe this part is correct but im not sure if i have a 30 pin or 40 pin connector. my laptop is not touchscreen. thank you very much for any help. 

1 REPLY 1

‎02-07-2025 01:02 PM

HP Recommended

Hi @sadielm,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share your HP unit's serial number or product number with us via private message? 

 

Need help finding your product number? We've got you covered! Check out this handy guide:  

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

You can use this link as well: 

Private Messages - HP Support Community

 

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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