screen flashes on start up of laptop

[philb2009]

Help, My note book screen flashes  and goes on and on to a black screen when its first started.The only way i can stop this is to restart the note book and then it stops. Any ideas of what may be causing this ? 

[Nal_NR]

Hi @philb2009,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that you are facing issues with the flashing screen.

If your HP Notebook 15s-Fq1003na screen is lighting up and flashing at startup, there could be several potential reasons for this issue. Here are some troubleshooting steps you can try.

• Check for loose connections: Make sure that the laptop's display cable is securely connected to both the motherboard and the back of the screen. If the cable is loose, it can cause flickering or flashing on the screen.
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• External Devices: Disconnect any external devices (e.g., monitors, projectors, USB devices) that might be connected to the laptop. Sometimes, conflicts with external devices can cause display issues during startup.
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• Battery and Power Adapter: Ensure that the laptop's battery is charged and the power adapter is functioning correctly. A low battery or power fluctuations can lead to display issues.
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• Boot in Safe Mode: Try booting the laptop in Safe Mode. Safe Mode loads the basic drivers and can help identify if the issue is caused by third-party software or drivers.
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• Update Graphics Drivers: Outdated or corrupt graphics drivers can cause display problems. Update the graphics drivers to the latest version from HP's official website.
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• Check for Software Conflicts: If the issue started after installing new software or drivers, try uninstalling them to see if the problem goes away.
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• Run Hardware Diagnostics: Many laptops come with built-in hardware diagnostic tools. You can access these tools during startup to check for any hardware-related issues.
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• Reset BIOS Settings: Resetting the BIOS to default settings might help resolve display problems caused by misconfiguration.
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• Run System File Checker: Use the System File Checker tool to scan for and repair corrupted system files that could be affecting the display.
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• Hardware Issue: If none of the above steps resolve the issue, it's possible that there is a hardware problem with the laptop's display, such as a faulty screen or graphics card.

Hope this helps! Keep me posted for further assistance.
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