screen flickering issue

[Lonypawan]

My screen in flickering from the starting of this month. It solves for sometimes and started again. I have tried all possible software troubleshoot by contacting the Microsoft Tech support. but the flickering does not stop. So, they suggest me that it should be a hardware problem and I should contact HP Support

[Deep_World]

Hi @Lonypawan,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

As I understand your facing display flickering issue which might have caused due to the outdated or corrupt display drivers, issues with incompatible or faulty hardware like a loose cable or a failing screen, and software conflicts from incompatible applications. 

Kindly follow the below steps to isolate and fix the issue. 
 

1. Check in BIOS

• Restart → press F10 (or Esc → F10)
• Observe screen in BIOS
• If flickering occurs → hardware issue
• If stable → could be driver/software issue

2. Tilt/Move the Screen

• Gently adjust the hinge while laptop is on
• Flicker that changes with screen movement → display cable issue

3. Connect an External Monitor

• Connect via HDMI or USB-C
• External monitor stable → laptop display/cable problem
• External monitor flickers → GPU or motherboard problem

1. Update Drivers and BIOS using the link below: 
      https://support.hp.com/in-en/drivers

• Update graphics drivers (Intel/AMD/NVIDIA)
• Update BIOS from HP Support for your model
  
  I hope this helps.
   

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Regards,

Deep_World