screen frame Issue - Poor manufacturing

[User6680]

I bought new laptop HP Pavilion Gaming Laptop 15-cx0xxx model in january 2019 . I noticed that the plastic frame from the sceen is being seperated due to poor adherense. Is there any way to solve this issue before it becomes bad. Its completely fault from Hp manufacturing

[asmita6658 · Accepted solution]

Hi @User6680

Welcome to the HP Support Community. 

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[sandy1104]

 I'm facing the very same issue, can you please have the appropriate personnel contact me.

[praveen196]

@sandy1104 Welcome to HP Community!

Please provide the correct model number.

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:

Click here for steps on finding the information we need!

http://support.hp.com/us-en/document/c03754824

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[sandy1104]

My laptop is: HP Pavilion Gaming Laptop 15-cx0xxx, purchased in Jan 2019.

The Plastic frame, covering screen is wearing off, maybe due to poor adhesion.

[praveen196]

@sandy1104

I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

Please look for a private message requesting additional information.

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...

Thank you for visiting the HP Support Community.