screen is flickering and sometimes blurry

[MaureenLaptop]

The display flickers and sometimes gets blurry.  HP notebook.  Windows 10.  Please help.

[Raj_05]

Hi @MaureenLaptop,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I'm sorry to hear that you're experiencing display issues with your HP Notebook running Windows 10. Flickering and blurry displays can be caused by various factors, and troubleshooting the issue may require some troubleshooting steps. Here are some steps you can try:

Update Graphics Drivers: Outdated or corrupt graphics drivers can cause display problems. To update your graphics drivers:

a. Right-click on the Start menu and select "Device Manager." 

b. Expand the "Display adapters" section, right-click your graphics card, and select "Update driver." 

c. Follow the on-screen instructions to search for and install the latest driver updates.

Adjust Display Settings: Sometimes, display issues can be resolved by adjusting the display settings:

a. Right-click on the desktop and select "Display settings." 

b. Make sure the display resolution is set to the recommended resolution for your monitor. 

c. Try changing the refresh rate to a different value.

Check for Loose Connections: Ensure that all cables and connections between your laptop and external monitors (if applicable) are secure. Loose connections can cause flickering and display issues.

Run Windows Update: Make sure your Windows 10 installation is up to date. Microsoft frequently releases updates that can fix various issues, including display problems.

a. Go to "Settings" > "Update & Security" > "Windows Update" and check for updates.

Disable Hardware Acceleration (for web browsers): If the issue occurs primarily while using web browsers, try disabling hardware acceleration in your browser settings. This can sometimes resolve display problems.

Boot into Safe Mode: Boot your laptop into Safe Mode to see if the issue persists. If the problem doesn't occur in Safe Mode, it may be caused by third-party software or drivers. To boot into Safe Mode:

a. Press and hold the "Shift" key while clicking "Restart" from the Start menu. 

b. Navigate to "Troubleshoot" > "Advanced options" > "Startup Settings" > "Restart." 

c. Choose "Safe Mode" or "Safe Mode with Networking."

Check for Malware: Malware can sometimes cause display issues. Run a full system scan using your installed antivirus or anti-malware software to rule out this possibility.

System Restore: If the issue started recently after a software installation or update, you can try performing a System Restore to revert your system to a previous state when the display was working correctly.

Test with an External Monitor: If you have an external monitor, connect your laptop to it and see if the issue persists on the external display. This can help determine if the problem is with the laptop's display or the graphics hardware.

Hardware Inspection: If none of the above steps resolve the issue, it's possible that there may be a hardware problem with your laptop's display or graphics card. 

Remember to back up your important data before making significant changes to your system, such as driver updates or system restores.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support