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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- screen problem HP PAVILION x360 14"

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01-16-2021 12:12 PM
Hi, I purchased a HP pavilion x360 in December. The screen has developed a problem, it starts at the top and starts to flicker and flash randomly. When it flashes and flickers at the sides of the screen there it resembles the edge of a piece of paper that has been torn out of a spiral notebook. I can see that pattern quite clearly. The occurance is intermittent and there has been no damage done to the laptop. Any help would be most appreciated
01-19-2021 12:07 PM
I reviewed your post and I understand that the display flickers randomly.
Don’t worry, I assure you I will try my best to get this sorted.
What is the product number of your computer?
What is the operating system you are using?
Meanwhile, I recommend you update the BIOS and the graphics driver from the below link and check if it helps.
https://support.hp.com/in-en/drivers
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee