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HP Recommended
Pavilion x360 convertible

Hi, I need to replace the screen for my 14-ba0055sa. It is proving difficult to find the part number and where to order it from. Can someone offer help?  I  live in Bali, Indonesia

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Ciaranl

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, After reading your post, I did go through the Maintenance and Service Guide of your product and found out that your computer shipped with 35.6 cm (14") diagonal HD SVA WLED-backlit multitouch-enabled edge-to-edge glass (1366 x 768) 
 

Refer to the page Computer major components 17 and Display assembly spares in the article: http://h10032.www1.hp.com/ctg/Manual/c06172090.pdf You can enter the part numbers in Google search bar to discover the exact display spares. 
 

If you still need additional technical assistance that can be better provided through one-on-one interaction, then you can contact our HP Support team.  HP Support  can be reached by clicking on the following link: www.hp.com/contacthp/
 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hello?

 

HP Recommended

@Ciaranl

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, After reading your post, I did go through the Maintenance and Service Guide of your product and found out that your computer shipped with 35.6 cm (14") diagonal HD SVA WLED-backlit multitouch-enabled edge-to-edge glass (1366 x 768) 
 

Refer to the page Computer major components 17 and Display assembly spares in the article: http://h10032.www1.hp.com/ctg/Manual/c06172090.pdf You can enter the part numbers in Google search bar to discover the exact display spares. 
 

If you still need additional technical assistance that can be better provided through one-on-one interaction, then you can contact our HP Support team.  HP Support  can be reached by clicking on the following link: www.hp.com/contacthp/
 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

HP Recommended

Thanks for the info but it's no help. These forums do nothing to help people looking for simple advice, information. Referring customers to guide books does not answer their question, it drives them deeper into the digital abyss which is the world of uncountable models and endless unreadable manuals. 

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