screen timer

[antojoar]

Mi pantalla se apaga si no la estoy usando en un minuto, en el plan de energía de Windows tengo que no se apague nunca.

en Windows he mirado y probado todo pero no consigo modificar esto. si no estoy moviendo el ratón o escribiendo, en 1 minuto se apaga la pantalla y tengo que mover el ratón para que se active. 

No se donde mirar ya. en la BIOS no encuentro nada tampoco.

Gracias.

My screen turns off if I'm not using it for a minute, in the Windows power plan I have to never turn it off.

I've looked and tried everything in Windows but I can't change this. If I'm not moving the mouse or typing, the screen turns off in 1 minute and I have to move the mouse for it to turn on.

I don't know where to look anymore. I can't find anything in the BIOS either.

Thanks.

[zoey7886 · Accepted solution]

@antojoar, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your laptop/screen that turns off intermittently! 

We're thrilled to have the opportunity to assist you and provide a solution.  

It sounds like a deeper setting might be overriding your Windows power plan. Here are some steps you can try to fix it:

Check Advanced Power Settings

1. Open Control Panel → Hardware and Sound → Power Options.
2. Select Change plan settings next to your active plan.
3. Click Change advanced power settings.
4. Expand Display → Turn off display after → Set both On battery and Plugged in to Never.

Disable Screensaver

1. Right-click on the desktop → Personalize → Lock Screen → Screen saver settings.
2. Set the Screen saver to None.  

Let me know how it goes!

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[antojoar]

The problem was with the screen saver, which was set to blank (black) and activates in a minute.
Thank you so much for the solution. If the screen saver had been bubbles (hehe), it would have been solved a long time ago.
Thank you so much.

[zoey7886]

@antojoar, A huge thank you for marking this post as the 'Accepted Solution'! We're thrilled that we could help resolve your issue. 

If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help! 

Thanks again for your confirmation, and we wish you an amazing day ahead! 

Regards,