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HP Recommended
Microsoft Windows 11

Hi,

the sound keys from my HP Victus 16.1 are not working. Every time I need to adjust the volume I have to use the volume mixer.

How can I fix this issue? Thanks.

1 REPLY 1
HP Recommended

Hi @Isserson 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing issues.

 

Kindly refer to the steps on this link to update BIOS and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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