stuck pixels

[KevinCostner]

I bought a new omen hp laptop(OMEN Gaming Laptop 16-xd0020AX

) .before, seven months . now, i have two stuck pixels appeared in my screen. i done all graphic and BIOS related update . but still i have the same issue . i feel very bad ....

[Raj_05]

Hi @KevinCostner,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Stuck pixels can be frustrating, especially on a gaming laptop like your HP OMEN Gaming Laptop 16. Here are a few steps you can try to resolve the issue.

Verify if It's Stuck or Dead Pixels

• Stuck Pixel: Displays a constant color (e.g., red, green, blue).
• Dead Pixel: Completely black and unresponsive.

If the pixel changes color (e.g., on a white background), it's likely stuck and may be fixed with the methods below.

Try Pixel-Repairing Tools

• Use online tools or apps like JScreenFix to refresh the stuck pixel. These tools flash colors rapidly over the affected area to "unstick" the pixel.
• Let the tool run for 10–20 minutes, and see if it resolves the issue.

Apply Pressure Method (Use Caution!)

• Turn off your laptop.
• Use a soft cloth and gently press on the stuck pixel area without applying too much force.
• While pressing, turn the laptop on.
• Release pressure to see if the stuck pixel is gone.

Heat or Cold Method

• Gently warm the area with a soft cloth for a few seconds or cool it using a cold compress (wrapped in a cloth).
• Avoid applying extreme heat or cold directly to the screen to prevent damage.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support 

[Shibily]

Hey brother my insta id is (shibily.fb) can you reach me because i the same issue