stylus has never worked

[nicolaolivia]

I have had both the stylus that came with the computer as well as the replacement that was sent to me when that one didn't work... but that second one did not work either. I've seen a lot of people with this issue and I'm wondering if there was a problem with the pen and if it has been fixed, and essentially what I need to do to get a stylus that will work with my device. I sort of gave up out of frustration before but have recently realized it would make my life a lot easier if I had one

[Nal_NR]

Hi @nicolaolivia,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I can understand how frustrating it must be to deal with a non-working stylus, especially after receiving a replacement. Understandably, you gave up out of frustration, but I’m glad you’re ready to give it another try.

To get this issue sorted, I recommend you contact phone support for more options. 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.