• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎06-21-2021 04:28 AM - edited ‎06-21-2021 04:30 AM

HP Recommended
Product: HP Pavilion 15-n006AX
Operating System: Microsoft Windows 10 (64-bit)

i have win10 64bit,when i try to install amd graphics driver it makes the whole system laggy, even the mouse respond  very late.I have tried all the driver available in hp drivers and softwares page as well as the latest compatible driver from AMD website. but i am still facing same problem any help will be appreciated. 

Category:
1 REPLY 1

‎06-22-2021 12:00 PM

HP Recommended

@niki10 

Sorry, but there is nothing we can do for you about this.  AMD stopped providing driver support for their HD-series chips a long time ago and have not provided updates to them for years.  You're using an old chip they no longer support.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.