text turning violet or blue instead of black o

[aeya]

Hi everyone,

last week, my notebook got repaired. The notebook wouldn't turn on and hp replaced the motherboard. Everything is fine now, except for what I just found out. The texts on google chrome become blue or violet. I did all kind of tests to check if something was wrong with my screen but everything seems ok so I dont know where the problem is.

Has anyone encountered this kind of issue?

kind regards,

Abdoullah

[A4Apollo · Accepted solution]

Hey there! @aeya, Thanks for stopping by the HP Support Forums!

I understand the texts on your laptop are turning into blue or violet instead of black.

Don't worry I'll try to help you out.

Did you make any software or hardware changes on your PC?

Does the display issue persist in BIOS?

Does this issue persist with different applications?

Have you tried checking with a different browser?

Please provide the product number of your PC to assist you better.

I was not able to understand the complete issue, can you please elaborate the issue to assist you better. 

If the issue does not persist in BIOS, try the steps recommended below.

Try restoring the BIOS to default and check if helps.

1. Turn off the computer and wait five seconds.
2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4. Press F10 to Save and Exit.
5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6. Follow the prompts to restart your computer.

Uninstall the graphics drivers from device manager and install latest graphics driver and BIOS on your PC.

a.     Tap Search.
(If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Search.)
b.    Enter “Device manager” without quotes in the search box.
c.     Tap on Device manager.
d.    Right-click on the device driver and click Uninstall.
e.    Restart the computer and check if the issue persists.

Update the BIOS using this link. Click Here

Also, update the graphics driver using this link. Click Here

If the issue still persists uninstall the graphics driver from the device manager and update the graphics drivers using HP recovery manager and check if it helps.

Refer this article to know how to restore drivers using HP recovery manager.

Refer this article to further troubleshoot display issues with your PC. Click Here

Let me know if this works!

I hope you have a great day! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[aeya]

Hi, 

thank you for your help. It appears that issue only occurs in google chrome, i tried with firefox and everything worked fine. i just reinstalled the graphics drivers and google chrome and i think that it's solved. thank you very much for your help

[A4Apollo]

Hey there! @aeya, Thanks for your prompt response and time.

I appriciate your efforts for writing back to us.

I am happy to hear that your issue got resolved.

If you have any queries in future related to any HP products, you can always reach out to us.

We will try our best to help you out.

Take care,
Have a great weekend ahead! 🙂