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- HP Community
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- Re: this computer does not meet the minimum requirements

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07-15-2014 06:04 PM
Hello sir, My HP pavilian 15 laptop and my operating system windows 7 bit-32 and processor-amd problem Error installing Intel HD graphics driver: "computer does not meet the minimum requirements" please solution this problem --thankyou
07-17-2014
02:34 PM
- last edited on
03-07-2017
02:10 PM
by
OscarFuentes
Hi apon_dewan,
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I grasp you are having a difficulty installing the Intel graphic driver. I also see you are running Windows 7 32 bit.
You did tell me you have a Pavilion 15 laptop, however HP manufactures many Pavilion 15's. To assist you better I will need to know your exact model. How Do I Find My Model Number or Product Number?
Was there any recent changes to your system?
Have you tried running the HP Support Assistant to help with updates and resolving issues.
Is the a Bios update for your notebook? If so I suggest contacting HP support as Bios updates do have the potential to cause damage. Updating the BIOS
Please call HP technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region HP Technical Support Sitemap.
You can also use MS Fix It to try and resolve issues.
Here is a link to HP Drivers & Downloads for your convenience. This will have the recommended drivers and software. You will need to input your model and select the OS.
If you would like further assistance, please provide your exact model of HP notebook and the results from your troubleshooting efforts.
07-18-2014 02:55 AM
Hi ,
welcome to HP support forums
this happens when you install the wrong driver
i will give you a small example
> you have a laptop with Hybrid graphics which means that there is 2 GPUs in the laptop
> your friend has a laptop with intel graphics only
> both of you need the driver
> on HP drivers website you will see driver available
> you need to get drivers for the 2 GPUs and this is the point the intel driver on HP website is for the laptos with Intel Graphics only
> you should download the AMD driver only and it will work with both GPUs
> you frind should download the Intel driver only
*** this is the point
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Faculty Of Engineering Alexandria University
10-27-2014 05:45 PM
Hi, Sparkles1:
I have this problem, as well.
I am running Windows 7 x64 on an HP DV7-6b32US (Intel i7, Intel 3000 HD graphics). After a Windows update, the "Dim" (F2) and "Bright" (F3) buttons did not change the level of the backlight, nor did the on-screen bright or dim graphics show.
The screen is bright and clear in the Bios screen and when starting Windows, but then dims down to an almost unreadable level. I've tried rolling my Windows installation back to an earlier point, but this has had no affect on the dim backlight/no OSD for the bright/dim buttons.
I have used the HP Support Assistant, but it did not "see" any issue.
From a suggestion on another page of the HP forum, in Device Manager, I uninstalled the "Generic Display" (which was all that showed at the time), and then tried to reinstall the Intel HD Graphics 3000 driver that is listed as the correct one for my model on the HP support page, with the hope that it would correct this issue. However, when I try to reinstall that driver, I am told that the laptop does not meet the minimum hardware requirements.
I really have liked this laptop, but with no control over the backlight, and with it so low as to make it unreadable, the laptop is basically unusable.
How do I find the correct driver, and how do I get it to install correctly?
Suggestions?
10-28-2014
07:58 AM
- last edited on
03-08-2017
06:03 PM
by
OscarFuentes
Good Morning @W_Guest,
Welcome to the HP Forums!
It is a terrific place to find answers.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that you have lost the on screen brightness control and the ability to change it. The bios screen is clear but when you boot into Windows the screen becomes almost unreadable. This occurred after a Windows update.
You have tried installing the driver and received the message that it your "laptop did not meet the minimum requirement".
You tried doing a restore to overcome this issue but it was unsuccessful.
Have you tried uninstalling the latest Windows update? See which Windows updates are installed
Have you checked for viruses and malware?
This is the correct driver for your notebook running Windows 7 64 bit. sp54470.exe
You could also try installing the driver while in safe mode. Advanced startup options (including safe mode)
Here is a link to Troubleshooting display brightness (Windows 8, Windows 7 and Windows Vista)
If you are still having an issue, as you have already tried a restore I would suggest a recovery back to factory.
Performing an HP system recovery (Windows 7)
During the recovery process you will receive an option to backup your personal files to prevent data loss. If you have not done one recently, I suggest you do one now.
Restoring Files that were Backed Up Using HP Recovery Manager (Windows 7)
You may also consider contacting HP support for assistance. They can remotely log onto your system to try and locate and resolve issues.
Please call our technical support at 800-474-6836. If you live outside of the US/Canada Region, please click the link below to get the support number for your region. Phone Assist Worldwide
I hope this helps.