to finger scroll not working

[sawan7415]

my hp laptop on touchpad two finger scroll not working what to do ?

[VikramTheGreat]

Hi @sawan7415,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand. Two-finger scrolling not working on your HP laptop usually points to a touchpad driver or settings issue. Here’s how to fix it:

1. Check Touchpad Settings

1. Press Windows + I → Settings → Bluetooth & devices → Touchpad.
2. Under Scroll and zoom, make sure Drag two fingers to scroll is enabled.

2. Update/Reinstall Touchpad Driver

1. Press Windows + X → Device Manager.
2. Expand Mice and other pointing devices.
3. Right-click your touchpad (often listed as Synaptics, ELAN, or Precision Touchpad) → Update driver. 
   • Choose Search automatically for drivers.
4. If that doesn’t help: 
   • Right-click → Uninstall device → Restart your laptop.
   • Windows will reinstall the driver automatically.

3. Enable Touchpad Gestures in HP Control Panel

• If your laptop uses Synaptics or ELAN: 
  • Open Control Panel → Mouse → Touchpad Settings.
  • Enable Two-finger scrolling under gestures.

4. Windows Precision Touchpad Settings

• If your HP supports Precision Touchpad: 
  • Go to Settings → Devices → Touchpad.
  • Ensure gestures are turned on.

5. BIOS/HP Support Assistant Update

• Open HP Support Assistant → Check for updates (touchpad firmware or driver).
• Also, update BIOS from Official HP® Support.

6. Restart After Changes

Sometimes settings apply only after a reboot.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat