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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- touch not woking

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03-21-2025 10:01 AM
Hi @tine10, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I'm sorry to hear you're having trouble with your HP laptop's touch functionality and drivers. Let's try a few steps to resolve these issues:
Fixing Touch Screen Issues
Re-enable Touch Screen in Device Manager:
- Press Windows + X and select Device Manager.
- Expand the Human Interface Devices section.
- Look for HID-compliant touch screen. Right-click it and select Enable device. If it is already enabled, try disabling and then re-enabling it.
Uninstall and Reinstall the Touch Screen Driver:
- In the Device Manager, right-click HID-compliant touch screen and select Uninstall device.
- Restart your computer. Windows should automatically reinstall the touch screen driver.
Run the Hardware and Devices Troubleshooter:
- Press Windows + R, type msdt.exe -id DeviceDiagnostic, and press Enter.
- Follow the prompts to run the troubleshooter and apply any recommended fixes.
Fixing Driver Issues
Check Device Manager for Driver Errors:
- Press Win + X and select Device Manager.
- Look for yellow exclamation marks, which indicate driver issues. Right-click on the problematic device and choose Properties. The status box will display if there is a problem with the driver.
Manually Update HP Laptop Drivers:
- Visit the HP Support website and enter your laptop's model number.
- Navigate to the Drivers and Software section and download the latest drivers.
Use Windows Troubleshooter:
- Go to Settings > Update & Security > Troubleshoot.
- Select Hardware and Devices and run the troubleshooter
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Max3Aj
HP Support