touch not woking

[tine10]

driver not woking

[Max3Aj]

Hi @tine10, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
I'm sorry to hear you're having trouble with your HP laptop's touch functionality and drivers. Let's try a few steps to resolve these issues:

Fixing Touch Screen Issues

Re-enable Touch Screen in Device Manager:

• Press Windows + X and select Device Manager.
• Expand the Human Interface Devices section.
• Look for HID-compliant touch screen. Right-click it and select Enable device. If it is already enabled, try disabling and then re-enabling it. 

Uninstall and Reinstall the Touch Screen Driver:

• In the Device Manager, right-click HID-compliant touch screen and select Uninstall device.
• Restart your computer. Windows should automatically reinstall the touch screen driver. 

Run the Hardware and Devices Troubleshooter:

• Press Windows + R, type msdt.exe -id DeviceDiagnostic, and press Enter.
• Follow the prompts to run the troubleshooter and apply any recommended fixes. 

Fixing Driver Issues

Check Device Manager for Driver Errors:

• Press Win + X and select Device Manager.
• Look for yellow exclamation marks, which indicate driver issues. Right-click on the problematic device and choose Properties. The status box will display if there is a problem with the driver. 

Manually Update HP Laptop Drivers:

• Visit the HP Support website and enter your laptop's model number.
• Navigate to the Drivers and Software section and download the latest drivers. 

Use Windows Troubleshooter:

• Go to Settings > Update & Security > Troubleshoot.
• Select Hardware and Devices and run the troubleshooter

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support