touch screen HP Pavilion 11-n010dx x360 PC

[Jibrile]

I can't find the driver, I'm tired of searching... on the HP page it appears down and none of the links work. I need te touch screen driver HP Pavilion 11-n010dx x360 PC..

[zoey7886]

@Jibrile, Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding touchscreen driver for HP Pavilion 11!  
We're thrilled to have the opportunity to assist you and provide a solution. Here are a few steps that you could follow:

Check for Windows Updates

• Go to Settings > Update & Security > Windows Update and check for updates.
• If updates are available, install them and restart your PC.

Reinstall the HID Touchscreen Driver

1. Open Device Manager
   • Press Windows + X and select Device Manager.
2. Expand "Human Interface Devices"
   • Look for HID-compliant touch screen.
3. Reinstall the driver
   • Right-click on HID-compliant touch screen and select Uninstall device.
   • Restart your computer. Windows should automatically reinstall the driver.

Use Windows Troubleshooter

• Go to Settings > Update & Security > Troubleshoot.
• Click Additional Troubleshooters > Select Hardware and Devices.
• Run the troubleshooter and follow the instructions.

Check if the Touchscreen is Disabled

1. Open Device Manager.
2. Expand Human Interface Devices.
3. Right-click HID-compliant touch screen.
4. If you see Enable device, click it.

 Let me know how it goes!

Take care, and have an amazing day! 
 

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going! 

Regards, 

[Paul_Tikkanen · Accepted solution]

Hi, @Jibrile 

HP has retired support for your PC since it is more than 10 years old.

That is why no drivers appear on the support page.

See if installing these two drivers and restarting the PC resolves the problem:

Intel Chipset Installation Utility and Driver for HP Pavilion 11-n010dx x360 PC

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69824.exe 

Intel Serial IO Driver for HP Pavilion 11-n010dx x360 PC

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69829.exe 

A related discussion where it shows these drivers solved the problem for this other forum member with a different model notebook:

Solved: Re: HP x360 convertible 11-p110nr touchscreen not working af... - HP Support Community - 625...

[Jibrile]

Thanks I have look everywhere

[Paul_Tikkanen]

You're very welcome.