touchpad driver not available for OS 10.0.19045

[Bhurta]

touchpad is not working

[Max3Aj]

Hi @Bhurta, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

If the touchpad on your HP Notebook - 15-da0327tu is not working, follow these troubleshooting steps:

Enable Touchpad

• Press Fn + F7 (or the key with a touchpad icon) to enable/disable the touchpad.
• Check if the touchpad is disabled in Windows Settings:
  1. Press Win + I to open Settings.
  2. Go to Devices > Touchpad.
  3. Ensure the Touchpad toggle is turned ON.

Check Device Manager

1. Press Win + X, then click Device Manager.
2. Expand Mice and other pointing devices.
3. Look for Synaptics/ELAN Touchpad.
   • If you see a yellow triangle, right-click and select Update driver.
   • If the touchpad is missing, go to View > Show hidden devices and check again.

Update or Reinstall Touchpad Driver

• Download and install the latest Touchpad drivers from the HP Support Website.
• Alternatively, uninstall the driver:
  1. In Device Manager, right-click Touchpad driver.
  2. Select Uninstall device.
  3. Restart your laptop (Windows will reinstall the driver automatically).

Check BIOS Settings

1. Restart your laptop and press F10 to enter BIOS.
2. Look for Advanced or Configuration settings.
3. Ensure Internal Pointing Device is Enabled.
4. Save and exit.

Perform a Hard Reset

1. Turn off the laptop.
2. Disconnect the charger and remove the battery (if removable).
3. Hold the power button for 15 seconds.
4. Reconnect power and turn it on.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support