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‎04-10-2022 07:06 AM

HP Recommended
Product: HP Pavilion dv6-1328sl Entertainment Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

hello, since I installed windows 10 on my HP Pavilion dv6-1328sl the vertical scroll with the touchpad no longer works, do you know how I can solve the problem? Thanks

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-10-2022 07:43 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to see if this version of the Synaptics touchpad driver allows you to use scrolling.

 

17.0.8.9 

 

https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63779.exe 

View solution in original post

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5 REPLIES 5

‎04-10-2022 07:43 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to see if this version of the Synaptics touchpad driver allows you to use scrolling.

 

17.0.8.9 

 

https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63779.exe 

1 person found this reply helpful
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‎04-12-2022 11:17 AM

HP Recommended

Thanks Paul, but it don't works... 🙄

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‎04-12-2022 11:24 AM

HP Recommended

You're very welcome.

 

Sorry that driver didn't work for you.

 

Did you check the box to enable scrolling in the Synaptics software control?

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‎04-12-2022 11:33 AM

HP Recommended

oops I forgot to enable it! Now works ! Thank You very much !!!!

😊

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‎04-12-2022 12:03 PM

HP Recommended

Anytime.

 

Glad to have been of assistance.

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