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‎07-07-2018 09:42 AM

HP Recommended
Product: HP Stream Notebook - 11-d010na (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

traack pad not working at all tryed all support and reading online for days nothing i found will fix it.

 

HP Stream Notebook - 11-d010na (ENERGY STAR)

5CD5102FFX
running windows 10 pro
 in device manager there is an unknown device but tryed installing drivers manually but noting works so just keep having to delet it and restart.
i need my laptop for work and dont always have a desk/table to use USB mouse on knee is not user frendly and showing up at clients like this dose not look to good 
any help would be helpfull thanks
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-07-2018 11:52 AM

HP Recommended

Try reinstalling the Intel Serial IO chipset driver from hp.com.

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3 REPLIES 3

‎07-07-2018 11:52 AM

HP Recommended

Try reinstalling the Intel Serial IO chipset driver from hp.com.

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‎07-07-2018 02:54 PM

HP Recommended

the pointer now works but the multi touch dose not, i cant scroll pages

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‎07-07-2018 03:19 PM - edited ‎07-07-2018 03:22 PM

HP Recommended

Try reinstalling the Synaptics Touchpad Driver if you have not already.  You might have to go into the Synaptics interface to configure it also.

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