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HP Recommended
Notebook - 15-ay013dx
Microsoft Windows 10 (64-bit)

Hello,

 

I'm trying to open a game but I keep getting an error saying that I need to "turn on hardware acceleration"

 

I've seen a tutorial with those steps.

1. Choose Start > Control Panel.
2. Double click Personalization and select Display Settings.
3. Click Advanced Settings.
4. Click Change Settings on the Troubleshooting tab.
5. Move the Hardware Acceleration slider to Enable

 

 

My problem is with point 4. ... I can't find Troubleshooting tab.

 

These are the only tabs I find : Adapter, Monitor, Color Managment, Intel HD Graphics Control Panel

 

I have HP Notebook - 15-ay013dx

1 REPLY 1
HP Recommended

Hi @OmarNajdi

 

Thank you for joining the HP Forums! 

 

I understand that you are trying to turn on hardware acceleration with your HP 15-ay013dx Notebook, and I am happy to help! 

 

Please try the steps within this guide, Green Screen and Other Video Playback Issues (Windows 10), and let me know the results! 

 

If this helps, please consider clicking on 'accept as solution.' And, please click on the thumbs up icon. Both icons are below this post.

 

Hope this post is helpful, and have a nice day! 🙂

RnRMusicMan
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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