two finger scroll is not working in my laptop

[kenilkp18]

two fingers scrolling is not working in my laptop.

[Nirvana_95]

Hi @kenilkp18 

Welcome to the HP Support Community. 

I see that you want to use the two-finger scrolling option on your system. Do not worry, I am here to help you with it.

May I know when was the last time it was working fine?

Did you make any hardware or software changes to your system?

TouchPad and ClickPad configuration options are located on the TouchPad properties page. Use the following steps to open the properties page and enable or disable individual settings.

• In Windows, search for touchpad.
• From the results list, click TouchPad settings.
• In the Touchpad window, click Additional settings.
• Click the TouchPad or ClickPad Settings tab . If you have a Synaptics device, the tab includes the Synaptics icon.
• Click Settings or ClickPad Settings.
• Adjust the settings for scrolling, clicking, sensitivity, edge behaviors, and gesture actions to suit your personal preferences.
• NOTE: Not all notebooks use a Synaptics TouchPad or ClickPad; however, all TouchPads have similar features and configuration options.
• The Properties window is divided into three areas to help you with TouchPad or ClickPad configuration.
• The left side of the window lists gestures and actions. Click to highlight individual gesture or action. When highlighted, select the Help icon to find out more information or select the Settings icon to change the settings.
• The lower-right side shows the finger movement associated with the gesture or action.
• The upper-right side shows the on-screen response to the finger movements.
• Turn on or off individual gestures by clicking the checkbox next to each item. A checkmark in the checkbox indicates that gesture is enabled.
• Click Apply > OK.

For more information on it using the link here: https://support.hp.com/hk-en/document/ish_3096146-2917121-16 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[Nirvana_95]

Hello!

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead! 

[Nirvana_95]

Hi @kenilkp18 

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

Have a great day! 

Thanks!