10-22-2015 10:20 AM
My screen shows two mouse pointers, one flickering much of the time. Start up shows two circular shadow objects that appear related to mouse pointers. Have run virus scan (Norton), have removed USB mouse, same issue, have added USB mouse, same issue. Have checked all apps for anything unfamilar, sure would appreciate any pointers 🙂
10-23-2015 11:28 AM
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!
I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Spectre and issues with seeing a shadow or 2 mouse cursors on your scree. Here is a link that shows you how to change the settings with the mouse.
Please let me know how this goes.
10-26-2015 07:56 AM
There are settings in the mouse shemes that can be changed. The document shows you how to change it back.
11-04-2015 06:34 AM
Two mouse pointers are caused by a BUG IN HP SUPPORT ASSISTANT which occurs after an upgrade to Windows 10. To fix this problem, it is necessary to download Support Assistant again and install it, then restart. Forum contributors, please try to identify whether you have been presented with a "how to use" issue or a bug. NOTE that there is NO mouse option that results in two pointers, so its pointless (:)) suggesting the fix is a mouse setting eh?