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- HP Community
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- unable to connect a monitor through Dell USB-C Adapter DA305...

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03-06-2024 12:16 PM
Hello!
I am trying to connect a Lenovo monitor to my HP 340S G7 through Dell USB-C Adapter DA305 and not getting anywhere
I'm receiving the alert "Display connection might be limited" every time I'm connecting the adapter
I read that my port is USB 3.2 Gen 1 Type-C
Computer is all updated. Adapter updated and driver is installed
what ells
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Accepted Solutions
03-06-2024 12:29 PM
They are NOT compatible. Its specs
https://support.hp.com/us-en/document/c06468330
It ONLY has 1 hopeless USB 3.2 Gen 1 Type-C 5 Gbps signaling rate (data transfer only; charging or external monitors not supported) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to
- Charge your machine,
- Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)
If you wish to connect 2 external monitors (only-total 3), you can use
- Monitor 1: HDMI direct cable,
- Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as
Other option: : https://support.hp.com/au-en/document/c05357751
Regards
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
03-06-2024 12:29 PM
They are NOT compatible. Its specs
https://support.hp.com/us-en/document/c06468330
It ONLY has 1 hopeless USB 3.2 Gen 1 Type-C 5 Gbps signaling rate (data transfer only; charging or external monitors not supported) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to
- Charge your machine,
- Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)
If you wish to connect 2 external monitors (only-total 3), you can use
- Monitor 1: HDMI direct cable,
- Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as
Other option: : https://support.hp.com/au-en/document/c05357751
Regards
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.