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HP Recommended
HP 340S G7
Microsoft Windows 11

Hello!

I am trying to connect a Lenovo monitor to my HP 340S G7 through Dell USB-C Adapter DA305 and not getting anywhere

I'm receiving the alert "Display connection might be limited" every time I'm connecting the adapter

I read that my port is  USB 3.2 Gen 1 Type-C 

Computer is all updated. Adapter updated and driver is installed 

what ells 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@iHajajMan 

 

They are NOT compatible. Its specs

 

            https://support.hp.com/us-en/document/c06468330

 

It ONLY has 1 hopeless  USB 3.2 Gen 1 Type-C 5 Gbps signaling rate (data transfer only; charging or external monitors not supported) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)

If you wish to connect 2 external monitors (only-total 3), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter

 

Other option: :   https://support.hp.com/au-en/document/c05357751


Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

3 REPLIES 3
HP Recommended

@iHajajMan 

 

They are NOT compatible. Its specs

 

            https://support.hp.com/us-en/document/c06468330

 

It ONLY has 1 hopeless  USB 3.2 Gen 1 Type-C 5 Gbps signaling rate (data transfer only; charging or external monitors not supported) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)

If you wish to connect 2 external monitors (only-total 3), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter

 

Other option: :   https://support.hp.com/au-en/document/c05357751


Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thanks for the quick reply ! very helpful !

so basically i need other docking station that uses the USB-A i have on my PC

got it. thank you !

 

HP Recommended

also, do you think the if i'll connect this USB-C Adapter to USB-A adapter it will work ? 

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